Pathway Specialist
Join us in our vision to help everyone in the world to find the right education!
We usually respond within a week
Edunation (www.edunation.co), established in 2017, is the leading provider for students aspiring to live and study in Finland. Now a part of the Keystone Education Group (KEG), we have grown into a global company dedicated to connecting universities and educational institutions with students, ensuring they find the right opportunities to further their education.
We offer a comprehensive range of programs, from pathway studies to full degree courses, designed to make education accessible and straightforward. Our programs empower students worldwide to develop their skills and achieve their dreams of studying and living in Finland. We specialize in facilitating successful applications to our partner universities and vocational schools in Finland and other European countries.
Who are we looking for?
We are looking for a dynamic individual who is proactive, self-driven, and skilled at solving problems. If you can adapt quickly to new situations while demonstrating sound judgment, we want to hear from you! Attention to detail and effective time management are essential. If you enjoy collaborating with a friendly team and appreciate the flexibility of working from home, this could be the ideal opportunity for you. Experience in digital marketing, counseling, or teaching (especially with an English major) would be a valuable addition to our team.
What will be the tasks?
• Support the processing of student applications by developing processes to ensure smooth and timely operations, coordinating program admissions services, conducting interviews, calling students, and handling related tasks.
• Help with the creation, evaluation, and presentation of program-related reports.
• Conducting interviews to assess the English skills of students, evaluating pathway program related interviews, and conducting one-on-one meetings with students to comprehensively review their academic progress.
• Become a core of the program's overall support system.
• Developing our networking and counseling process.
• Participating in online and in-person student recruitment counseling sessions.
• Establish and maintain close, interpersonal working relationships with students, partner universities, and agents. (Sales & Networking)
• Responding to student applicants' queries via email, social media channels, and other tools.
• Use customer service skills for the benefit of the students - Assisting our students with their Finnish residence permit applications/queries.
• Participating to study abroad events.
• Participation in regular online meetings set by the Edunation Team
• Participation in a once or twice a month team meeting in Makati or another dedicated place is required.
• Performs other related duties as assigned.
What is your background?
Required Qualifications:
• Proactive and self-driven, with a strong sense of initiative.
• Strong problem-solver with sound judgment.
• Quick learner who adapts smoothly to new systems, work tools, and processes.
• Skilled in time management and detail-oriented.
• Open-minded and friendly team player who enjoys collaboration.
• Able to work independently with little supervision.
• Would love to work with an international team in the comfort of your own home.
Preferred Qualifications:
• At least 2 to 4 years of experience in Customer Service or as an Administrative
Specialist.
• Professional proficiency in written and spoken English.
• Currently residing in Metro Manila or nearby areas.
• Ability to work independently in a remote team environment.
• Passion for supporting students in their educational journeys.
• Experience in customer service, online administrative services, digital marketing or
counseling is a plus. Any of these will be considered valuable.
What we offer?
- Salary up to Php 25,000 (depending on your experience)
- Flexible working hours and remote working environment
- Government-mandated benefits to be paid on top of your basic salary
- Health benefits and individual HMO coverage
- Individual and team bonuses
Note: This position will be asked to start immediately once hired.
- Business
- Edunation
- Role
- Student Advisor/Consultants
- Locations
- Remote - Philippines
- Employment type
- Full-time
- Remote Status
- Fully remote
Three of many benefits
-
A fun workplace
We believe in creating a good environment between co-workers by participating in enjoyable activities such as sports events, after works and travelling. -
Opportunities to grow
We believe in giving every employee opportunities to develop their skills and capabilities by providing them with both external and internal courses and training. -
Reward for effort
We believe in showing appreciation to our employees.
Workplace & Culture
Our workplace culture is shaped by people who are driven to achieve and dedicated to making a difference. Our vision is to find everyone in the world the right education, and our values are how we achieve that. They guide us to come together, take bold steps, innovate, and stay committed to our mission every day.
Driven by our core values Creativity, Courage, Commitment and Collaboration, we craft innovative solutions and take a dynamic, flexible approach to problem-solving, embracing creativity as a catalyst for growth and progress.
We face challenges head-on, with the courage to explore new paths and the expertise to turn obstacles into opportunities.
By connecting as a team, we foster a collaborative and supportive environment that brings out the best in each other and keeps us aligned around a shared vision. Our workforce brings together talent from over 70 nationalities. We are a truly global team where diversity strengthens our collaboration and drives us forward.
With deep commitment to our mission, we deliver with integrity, always working toward success for the students, institutions, and families we serve, helping everyone in the world find the right education.
About Keystone Education Group
Keystone is trusted by more than 100 million prospective students every year to help them make one of the most important decisions of their lifetimes, namely, which educational program to attend.
At Keystone, we help students find the right education to pursue their dreams, whether they are seeking higher education, wanting to expand their knowledge through a course, or upskilling as a professional.
For education institutions, we offer an end-to-end solution across the entire student recruitment value chain, providing tech-powered student marketing and recruitment services to over 5,500 institutions in more than 190 countries. We aim to help institutions reach, engage, recruit and enroll students at scale, without compromising on providing a quality student experience.
Already working at Keystone Education Group?
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