Campaign Operations Manager
Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
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The Campaign Management team holds a vital role in ensuring the delivery of our Keystone products. We provide the logistical muscle to ensure that all campaigns are delivered on time and with a high standard of quality. This team is part of the Commercial Operations team in the International business unit and is an essential link between our customers and our Product team.
The Campaign Operations Manager will lead the Campaign Manager team. While carrying a caseload of campaigns to deliver, the Campaign Operations Manager will be the bridge between commercial reps and product managers.
Responsibilities include:
- Facilitating content collection for commercial teams (all products, post- Contract Signed stage).
- Managing customer & commercial tickets on 2 pipelines.
- Managing the customer forms, automations and general commercial delivery process.
- Managing communications and feedback loop between commercial & delivery teams.
- Continually assessing processes for optimization and scalability.
- Decision making related to “outside the box” requests.
- Line management of 2-3 employees (currently).
- Attending weekly and bi-weekly meetings with other departments to coordinate processes.
- External communication with other departments to represent Ops.
- Maintain dashboards.
- Having product and operational expertise.
Candidates should have:
- Bachelors degree or higher.
- Experience with Social Media products.
- Customer service skills and experience.
- Highly organized.
- Excellent time management skills.
- Solution oriented.
- HubSpot knowledge is a plus.
- Our corporate and working language is English, and we appreciate Spanish language skills.
Our Company
Keystone is trusted by more than 120 million unique prospective students every year to help students and learners make one of the most important decisions of their lifetimes, namely, which higher education degree program or course to attend.
In turn, Keystone helps over 5 500 education institutions reach, recruit, and enroll students in more than 190 countries, across 500+ student websites, including Masterstudies.com, Bachelorstudies.com, Educations.com, Studentum.se, and FindAMasters. Keystone also operates a range of other global student recruitment services, including Blueberry.nu, Keystone Sports and Keystone Apply.
Headquartered in Oslo, Norway, Keystone is backed by Viking Venture and Verdane, two leading Nordic venture firms. With offices across the Nordics, Germany, and the UK, Keystone has an international staff of more than 700+ employees. We are a vibrant and talented group of global citizens with a true passion for education and technology, and our vision is to help everyone in the world find the right education.
- Business
- Keystone Education Group
- Locations
- Stockholm - Sweden
- Employment type
- Full-time
- Remote Status
- Hybrid
Stockholm - Sweden
Three of many benefits
-
A fun workplace
We believe in creating a good environment between co-workers by participating in enjoyable activities such as sports events, after works and travelling. -
Opportunities to grow
We believe in giving every employee opportunities to develop their skills and capabilities by providing them with both external and internal courses and training. -
Reward for effort
We believe in showing appreciation to our employees, good performance could result in a trip with your team or in an individual prize or bonus.
Workplace & Culture
Our workplace culture is characterised by people who are passionate about what they do, people who are high achievers who strive to perform in a professional manner.
At Keystone we expand each individual's capability to give everyone a chance of being the best that they can be. Together we are creating an environment that encourages creativity and new paths to success.
Our workforce consists of talented employees of 30 different nationalities and we are proud to say that we no longer feel ‘’international’’ - it has become an integral part of who we are!
About Keystone Education Group
Keystone is a leader in marketing expertise for education worldwide. We help education providers to effectively reach their target audience. Keystone operates digital platforms for education search worldwide. Our expertly-crafted platforms and insight into the market enables us to continuously develop our search engines. Our ability to adapt to changing trends are making us the world’s leading and most popular search engines for education.
Campaign Operations Manager
Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
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